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Frequently Asked Questions Re: COVID-19

Updated 5/27/20

Attic Angel Community has taken the highest levels of precaution to prevent the spread of the coronavirus/COVID-19. In fact, our measures have preceded by far the March 20 recommendations of the Wisconsin Board on Aging and Long Term Care. That’s because we share a deep concern for your loved ones!

Things change frequently, so please check back in on this page, which carries the most up-to-date information. All urgent notices will be posted on the emergency notification box that pops up on the pages of our website, with duplication below. You may also get regular updates from our new AAP Resident Portal (see below for instructions to join) and the “Attic Angel Community” Facebook page. If you have a question, please This email address is being protected from spambots. You need JavaScript enabled to view it.

How can I join the list to access information on the secure Attic Angel Place resident portal?

Residents of Attic Angel Place, along with their family members and emergency contacts, are invited to submit a request for access to the AAP resident portal, which will host communications of a more sensitive nature and also provide access to more routine information that affects all residents. Emergency contacts will receive a letter the first week of June with explicit instructions. You may also send an email to This email address is being protected from spambots. You need JavaScript enabled to view it. with the subject line of PORTAL. In the body of the email, include your first and last name, the name of the resident with whom you are associated, and your email address. You will receive login credentials within two business days.

When will the car parade happen and how can I participate?

The "You Are My Sunshine" car parade is postponed until further notice. This was originally planned in conjunction with Mother's Day (which was rained out), and the weather has continued to be a roadblock. When it finally happens, the parade will be for all female residents of Attic Angel's Health Center, Households and Apartments, who will have the opportunity to watch the parade, 6 feet apart, from along the sidewalk of the front parking lot at 8301 Old Sauk Road. Start thinking of how you can decorate your car and what signs or celebrations you can share. Check back for updates regarding a new date and other details.

Hear directly from our staff

Lisa McGlynn, Director of Nursing

Sheila Luhman, Director of Food Service

Colleen Knudson, Director of Activities

Now that some businesses are reopening in Wisconsin, is there any wiggle room for seeing my loved one in person?

Unfortunately, not at this time, unless the visit is an approved special circumstance. We absolutely understand your desire to connect in person, especially with the weather getting warmer. However, we remain steadfast in our commitment to keep your loved one safe and healthy during this time. The good news is that residents may now leave their apartments and suites to enjoy other areas, but they may not congregate and they must adhere to social distancing guidelines. We continue to facilitate visits through closed windows, but face-to-face visits, even at a distance, are not allowed at this time. We recognize the emotional toll this separation is taking, so please know that we are working on a plan and a possible timeline to safely reopen our doors to visitors. Seniors, especially those with compromising health issues, are among those at greatest risk for contracting the virus, so we are doing everything within our power to keep your loved ones safe. Check back here for updates in the coming days and weeks.

Are you offering virtual tours or other digital exploration of Attic Angel Community?

We have suspended tours, open houses and admissions/move-ins at Attic Angel Place and Prairie Point during this time. For information about living at Attic Angel Community, please consult the detailed information, videos and floorplans on our website, under the LIVE HERE heading, or call us at 608-662-8842 and we will mail you an information packet. For more explicit tour information or to ask specific questions, please email This email address is being protected from spambots. You need JavaScript enabled to view it. .

Who is allowed into Attic Angel Place?

Only facility employees and residents are permitted to enter, as well as others approved by special circumstance. The door to the main entry will remain locked during all hours, including business hours, and visitors will use a phone in the vestibule to speak with the receptionist before the doors will be unlocked. We continue to welcome to the appropriate level of care any of our own residents returning from the hospital.

Who is being asked to wear a face mask?

All Attic Angel staff members are required to wear medical-grade masks in every area shared with one or more people. Residents are now also being asked, as a voluntary public health measure, to wear face coverings when they leave their apartments or rooms or whenever they are in the presence of others who are in close proximity, such as caregivers. The Centers for Disease Control and Prevention (CDC) says face coverings of any kind can keep people who may have the virus and do not know it from transmitting it to others.

What types of masks are acceptable for residents and how can they get them?

The CDC is advising the use of simple cloth face coverings, preferably with more than one layer of fabric. They may be fashioned from sewing fabrics and household items such as scarves, hand towels and t-shirts. In the short term, residents are requested to find and use options within their own living spaces. Attic Angel has reached out to the greater community for donation of homemade cloth masks; as these come in, we will distribute them to residents.

How can I communicate with my family member if I can’t visit in person?

Families and friends are encouraged to rely on old-fashioned phone calls, cards and letters while also considering today’s technology options. Anyone wishing to make a video call to a resident who may not have access to, or ease with, Skype or FaceTime should arrange a time with staff in the appropriate level of care to be sure the resident is equipped to receive the call. Similarly, if a resident is having trouble with a regular voice call, do not hesitate to reach out at 608-662-8842 to arrange for help.

Any family or friends who wish to make a video call, but who need a device and/or assistance to make the call to a resident, may request an in-person appointment with Attic Angel Association, 640 Junction Road. There, an office has been set aside for this service, and staff will assist you and arrange for the resident to be available. Appointments will be accepted seven days a week from 8am to 4:30pm by calling 608-662-8842.

Can my loved one get help with grocery shopping?

If a family member or friend is unable to purchase groceries for drop-off (see item below), Attic Angel encourages residents to establish their own online grocery accounts and select the delivery option, if available. A few convenient resources that offer online shopping and delivery:

Pick 'n Save
Amazon Pantry

Those unable to meet their shopping needs as suggested above may provide a shopping list that will be held until a larger, combined Attic Angel order will be placed online with Pick ‘n Save and Walgreens. To place an order through this collective process, This email address is being protected from spambots. You need JavaScript enabled to view it.

PLEASE NOTE: Grocery stores are imposing limits, and it currently takes a minimum of one week to receive ordered items. Residents can always receive prepared meals through Attic Angel Food Service, and a small number of frequently needed sundries are available by calling the Reception Desk.

Can I drop off items at Attic Angel for my loved one?

Yes, we welcome deliveries because they foster connection and help keep spirits up! Please bring them at the following times: Mondays, Wednesdays and Fridays from 1 to 3 pm and Saturdays from 9 to 11 am. Please note, however, that all items must arrive in a plastic bag with the resident's name, using large letters and written in Sharpee marker. Items must be placed on a table in the vestibule at the front entrance and will be disinfected before being delivered to your loved one.

Another very limited option is to arrange for one of our Angel volunteers to pick up necessary items and deliver them to the facility. Call 608-662-8816 or This email address is being protected from spambots. You need JavaScript enabled to view it. Availability of volunteers cannot be guaranteed.

How are prescription medications being refilled?

We strongly encourage residents to choose a pharmacy that will ship directly to the residents or deliver to Attic Angel’s front door. Email our This email address is being protected from spambots. You need JavaScript enabled to view it.if you need help to identify a pharmacy that works for you.

What type of screening takes place for those who enter the building?

Employees, residents and pre-approved visitors entering Attic Angel Place are screened each time they enter. Entry is refused to anyone experiencing a fever or respiratory symptoms, and anyone with possible exposure to COVID-19 based on travel or work in another health care setting with confirmed COVID-19 cases.

What about hygiene, social distancing, cleaning and disinfection?

Attic Angel requires everyone to sanitize their hands upon entry to the building (an alcohol-based hand rub is provided), and staff must wear face masks in any space shared with others. Residents may not visit other levels of care within the building and are encouraged to stay in their apartments or suites as much as possible. Everyone is expected to honor social distancing protocol by keeping 6 feet away from others.

Our housekeeping staff and others have ramped up the cleaning and disinfection of frequently touched objects and shared surfaces. In addition, we remind all individuals about the importance of frequent and thorough handwashing, proper cough etiquette, and the avoidance of contact with one’s face and with others who may be infected.

Will family members be notified if there is a confirmed case of COVID-19 at Attic Angel Community?

Yes. If any staff member or resident tests positive for COVID-19, emergency contacts for all residents will be notified by Attic Angel.

What is the process for determining whether a resident will be tested for COVID-19?

We are following guidelines from the CDC, DHS (Wisconsin Department of Health Services) and the Department of Public Health. If a resident shows symptoms of respiratory illness (as defined by the entities above), our nursing staff will work collaboratively with the resident’s physician and Public Health to determine resident testing needs. Attic Angel can only make a referral for testing; the resident’s MD and Public Health will determine who will be tested.

What official resources do you recommend regarding COVID-19?

Attic Angel has been vigilantly watching and collaborating with the Wisconsin Department of Health Services and Leading Age, a national association devoted to issues of aging, and following the national guidelines set by the following agencies:
Centers for Disease Control and Prevention (CDC)
Centers for Medicare and Medicaid Services (CMS)

How are residents passing the time these days?

As you can guess, our hair salon hours, all group activities and communal dining have been canceled, but we are doing our best to give additional one-on-one attention in a number of ways. For example, our Angel volunteers, who are not able to enter the building during this time, are still assisting by making social phone calls to residents. Various staff members visit residents upon meal delivery, and Our Activities and Social Service staff are visiting individuals and distributing games and crafts for residents. The Art Studio cart also visits each resident floor in the Health Center, Haven and Households. It is our hope that these new ways of reaching residents will spawn new interests and connections that improve quality of life.

I would like to be a positive force and partner in these trying times. How can I be helpful?

Two important ways rise to the top:

• Hand-Sewn Face Coverings: Due to a new recommendation by the CDC, we are now gratefully accepting donations of cloth masks for our residents to wear. Simple instructions are provided by the CDC (click here) and completed masks may be placed in a plastic bag and delivered to Attic Angel during our designated drop-off times (see above).

• Cash Donations: As a not-for-profit organization, Attic Angel stewards a fiscally responsible and duty-accountable lean budget, and our resources have been severely challenged with all that is required to navigate the crisis safely. The preferred way to make a donation is through our , but gifts are also welcome by U.S. Mail at the following address: Attic Angel Association, 640 Junction Road, Madison, WI 53717.

Greater Madison Chamber of Commerce logo
Middleton Chamber
Contest Rules

Contest Rules for Attic Angel Association's WIN ICE CREAM FOR A YEAR drawing

1. Eligibility. A) Eligible Individuals: One entry per person and one winner per family. Multiple entries by the same person may be discarded and deemed cause for disqualification. In the case of two names from the same family drawn as prize winners, only the first name drawn will receive one of the two prizes. Any subsequent name from the same family will be disqualified. B) Ineligible individuals: Employees and board members of The Playing Field early learning center (beneficiary of the Attic Angel 130th anniversary fundraising project), salaried employees and board members of any Attic Angel Association corporation and their respective immediate family and household members are not eligible to win the drawing. C) Eligible Entries: Entries will be accepted between March 1, 2019, and December 15, 2019. Entries received outside of the Entry Period and incomplete entries, duplicate or multiple entries are void. Attic Angel Association is not responsible for any delay in receipt of entries caused by the mail system or internet providers.

2. Winners. A random drawing will be held Monday, December 16, 2019. Odds of winning depend on the number of eligible entries received. The two winners will be notified immediately by phone and/or email. Winners will also be announced on social media channels, such as Facebook, Twitter and Instagram. Attic Angel Association may further request winners to be photographed for social media and news announcements as part of its 130th anniversary celebration.

3. Prizes. A) Here’s the Scoop: Each of two prizes includes 52 coupons good for a free scoop of Chocolate Shoppe ice cream every week of the year, with a total retail value of each prize at $200. Prizes are good at any of the seven (7) retail Chocolate Shoppe locations in the Madison area. Prizes are not valid at events, are not transferable, and are limited to 1 per customer per day. B) Pickup: Prizes must be picked up by Dec. 31, 2019, during NORMAL business hours, Monday-Friday at the Attic Angel Association headquarters at 640 Junction Road, Madison, WI 53717. It is the responsibility of the winner to claim the prize within 15 days. C) Ya Get Whatcha Get: Winners may not request substitution or other consideration from the Free Ice Cream for a Year prize from Chocolate Shoppe Ice Cream. Attic Angel Association or Chocolate Shoppe Ice Cream will not be responsible, or be held liable, for prizes awarded that go unused within the timeframe allowed on the coupon, or that become unusable due to circumstances beyond our control. Attic Angel Association, Chocolate Shoppe Ice Cream and representatives shall not be liable for any claim, injury or damage that may result from the prize awarded.

4. No purchase or financial donation necessary to win. While automatic entry is granted to anyone making a financial gift to the playground fundraiser, no financial gift or pledge is required to qualify for the drawing. To enter manually, please fill out an entry form at the Attic Angel Association 130th birthday event from 1 to 4 pm on July 28, 2019, held at the intersection of Junction and Old Sauk roads in Madison, Wisconsin ( In lieu of attendance, you may send a 3x5 card with your name, address, phone number, email address and birth date to:

Attic Angel Association Ice Cream Drawing
640 Junction Road
Madison, WI 53717

Any mailed entry must be postmarked by December 10, 2019, and received by December 15, 2019, to be entered to win.

5. Privacy. All contest entries become the property of Attic Angel Association. Personal information provided on the paper entry forms will not be shared with a third party and will be used solely for purposes of determining winners of the drawing. The forms will be shredded after the drawing is complete and prizes have been awarded. For anyone who makes a gift to the fundraising project, and is automatically entered into the drawing, personal information will not be shared with a third party. Attic Angel Association may use the information for follow-up gift receipts and additional giving opportunities, for which the recipient may opt out.

These rules are subject to change without notice.

Map and Activities

 Click to download

Attic Angel 130th Birthday Party

Additional Celebrations that Day:

Attic Angel Prairie Point, our neighborhood of independent ranch-style homes, will host a simultaneous celebration that’s open to the public. Bring a lawn chair for an afternoon of outdoor music, fun and relaxation from 1 to 4 pm. A shuttle van will transport visitors to and from Attic Angel’s main campus event.

Attic Angel’s Health Center and Haven invite family and friends of residents at 10:30 am to enjoy entertainment and snacks to celebrate Attic Angel Association’s impact on the health and well-being of Madison. See The Carillon (resident newsletter) for details.

I want to party with the Angels!

The Playing Field

The Playing Field Poster

Children affected by trauma such as homelessness and those with special needs such as autism spectrum disorders have different sensory needs for emotional support that helps them learn to manage behaviors. Our dream is to create a play space that allows children to be successful while ... being kids! Some of our plans:

  • A large open space for running (crowded spaces are often a behavior trigger for children)
  • High fencing and an appropriate climbing structure (children impacted by trauma or those on the autism spectrum often take bigger risks and climb higher)
  • Sensory panels that welcome independent play when children are agitated
  • A maze for children to walk through (this helps the brain to organize)
  • Small structures where children can feel safe
  • Specially designed pieces to work large muscle groups

By helping children at this critical point in their development, your gift will be helping the future of our community!

 Visit The Playing Field Website
Thank you!

130th Birthday Playground Fundraiser

Thank you for your gift to honor Attic Angel Association’s 130th birthday! Our goal is to engage the entire community in raising $50,000 for a playground that will serve homeless children and others enrolled at The Playing Field early learning center in Madison.

For 130 years, our Attic Angels have shown that many hearts and hands can make a big impact, and we thank you for becoming part of our Madison legacy!

P.S. Gifts of $25 or more will also get a receipt in the mail for your tax records. Please note that this email will be the only documentation provided for gifts of less than $25.

List of Activities
  • UW Band members and Bucky Badger
  • Free Birthday Custard
  • Magic Shows
  • Trishaw Bike Rides
  • Zoo and Pet Exhibits
  • Anji Play Park and Musical Playtime
  • Solar Panel Magic
  • Remote Control Boating
  • Kickboxing and Tai Chi Samplers
  • Scooter Test Drives
  • Cooking as a Playground
  • Technology Exploration (including Virtual Reality)
  • Photo Fun
  • Angel Tattoos and Fan Decorating
  • Giant Lawn Games, Sidewalk Chalk, Hula Hoops
  • Health & Safety Exploration (Fire, EMS, Mounted Police, K9 Unit)
  • And More!

Download the Map

Additional Celebrations that Day:

Attic Angel Prairie Point, our neighborhood of independent ranch-style homes, will host a simultaneous celebration that’s open to the public. Bring a lawn chair for an afternoon of outdoor music, fun and relaxation from 1 to 4 pm. A shuttle van will transport visitors to and from Attic Angel’s main campus event.

Attic Angel’s Health Center and Haven invite family and friends of residents at 10:30 am to enjoy special entertainment to celebrate Attic Angel Association’s impact on the health and well-being of Madison. See The Carillon (resident newsletter) for details.